Water Jet Portioner — Troubleshooting Assistant

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Select a fault symptom below to begin the diagnostic workflow.

Select Fault Symptom

Select a fault symptom above to start the diagnostic workflow.

AI AssistantMock — coming soon

Why is my cut weight drifting 15g high on thick cuts?

Most common cause on water jet portioners is outfeed conveyor belt tension. Slack belt allows slices to stack slightly before weighing. Check midspan deflection — should be 3–4mm. If that's good, run a load cell auto-cal from Diagnostics menu.

My machine won't home after an E-stop reset

Check encoder status on the HMI — nav to Diagnostics → Axis Status. If encoder shows fault, the axis homing sequence aborted. Clear the encoder fault first, then re-home. If encoder fault keeps returning, inspect the cable run from the axis motor to the control panel for pinches.

Live AI responses coming soon. These are example exchanges.